Shannon attended Southern Illinois University. She worked as a District Manager for thirteen years at an off price retailer. She then obtained her childcare licensure from Indiana and operated her own childcare business. During this time she served as PTA president for five years. She helped to implement several parent-lead volunteer programs. Shannon most recently has served with AmeriCorps/United Way for two years as a reading tutor gaining experience and training with Orton-Gillingham instruction.